In the operational management we have our surveys engine and sophisticated control panel that allows us to get online an important daily flow of information provided by the guests themselves. From the continuous analysis of these data we took daily decisions to optimize services and improve care in each particular area and in conjunction with the hotel manager.
The commercial management it is also based on technological resources. We have the most efficient booking engine of the market for its high rate of conversion.We develop websites for our hotels with high visual impact and optimized for positioning, which provide a clear product communication and a better navigability to translate future online marketing campaigns into specific reservations where the hotel will gain a dramatic increase in the sale of the hotel.
We offer personalized Revenue Management department only for our clients with full commercial management analyzes of each product, because we understand that without a proper commercial management the Revenue is not effective. This seeks to nurture and strengthen in each case, the different distribution channels (e-commerce, tour and travel, corporate, OTAs, etc)
We conduct online campaigns strategically targeted and analyzed for increased exposure with the best cost-benefit ratio.
We articulate all communication channels and online media, generating a synergy between online campaigns with the hotel website, active presence in social networking, search engine and portal management to thereby achieve the best exposure and increase the sales.