BOOKING CONDITIONS AND CANCELLATION POLICY
- Check in: 3PM / Check Out: 12PM.
- Cancellation policies for individual guests: Reservations must be canceled according to the established policy, otherwise a penalty of full stay will apply.
Important: all booking modifications and cancellations shall be requested via email to firstname.lastname@example.org. Kindly note that our reservations department will contact you in order to proceed with the modification or cancellation. Only after receiving a written response from our staff with all the related information, you shall consider your booking modified or cancelled.
Credit cards left for guarantee purposes must be valid. Our staff will reconfirm the validity of credit cards and cancel-without prior notice- all bookings guaranteed with not valid credit cards.
The credit card is pre-authorized with an amount of 100 reais and the same will be refunded at check out if no damage is done to room, towels and sheets during stay.